Case Study:

Human Rights & Non-Profit

Challenge

• Organization fights global poverty and inequality by running development programs, responding to emergencies, and providing disaster relief and economic support to women and families

• Relied heavily on social media and digital campaigns for donor acquisition

• Digital donors were largely one-time givers with low retention

• High acquisition cost relative to long-term donor value

• Limited personal connection reduced emotional buy-in and follow-through giving

Solution

• Shifted to direct, face-to-face donor engagement

• Personal conversations communicated mission and impact more effectively than a digital ad

• Focused on converting interest into recurring monthly gifts rather than one-time donations

• Built ongoing donor relationships instead of single transactions

Result

Revenue generated: $398,320